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ALL SALES FINAL. FREE SHIPPING. EVERYTHING MUST GO!

SHIPPING + RETURN POLICY

RETURNS/EXCHANGES WILL NO LONGER BE ACCEPTED STARTING IN DECEMBER 2017 AND MOVING FORWARD DUE TO EVERYTHING BEING ON FINAL SALE.

 
SHIPPING:
ANY ORDERS PLACED AFTER 3PM PST WILL BE SHIPPED OUT NEXT DAY.  PLEASE TAKE THAT INTO CONSIDERATION WHEN PLACING AN ORDER IF YOU'RE HOPING TO RECEIVE IT BY A CERTAIN DAY OF THE WEEK.  AS FOR WEEKEND ORDERS, OUR OFFICE IS CLOSED ON SATURDAYS AND DUE TO USPS STANDARDS, SHIPMENTS DO NOT GO OUT ON SUNDAYS.  ANY ORDERS PLACED ON FRIDAY AFTER 3PM PST WILL BE SHIPPED OUT ON MONDAY.

NEED TO EXPRESS SOMETHING? WE OFFER PRIORITY EXPRESS (1-2 BUSINESS DAYS).  PLEASE KEEP IN MIND THAT SHIPMENTS DO NOT GO OUT ON SATURDAY AND SUNDAYS, THEREFORE IF YOU PLACE AN ORDER OVER THE WEEKEND IT WILL NOT BE SHIPPED OUT UNTIL MONDAY.  OUR POLICY AS STATED ABOVE IS THAT EVERYTHING SHIPS OUT NEXT DAY, THEREFORE IF YOU PLACE THE ORDER ON MONDAY, YOUR SHIPMENT WILL GO OUT TUESDAY---EXPECT IT BY THURSDAY :).  

ALL SHIPMENTS ARE CARRIED BY USPS.  SHIPPING OPTIONS ARE:
FREE SHIPPING (3-5 BUSINESS DAYS) 
PRIORITY EXPRESS (OVERNIGHT-2 BUSINESS DAYS) 

ANY SHIPPING OFFERS BY LADY DUKE WILL COVER FIRST CLASS AND PRIORITY SHIPPING AND WILL NOT COVER PRIORITY EXPRESS.

IF YOU BELIEVE YOUR SHIPMENT IS LOST OR IF SOMETHING IS WRONG WITH THE ADDRESS OR TRACKING PLEASE EMAIL US: ORDERS@LADYDUKE.COM.. PLEASE NOTE: IF A PACKAGE IS CLAIMED "DELIVERED" THROUGH THE TRACKING, BUT YOU HAVE NOT RECEIVED IT, WE WILL DO WHAT WE CAN TO HELP YOU OF COURSE, HOWEVER THAT IS IN THE HANDS OF USPS AT THAT POINT AS WE SHIPPED TO THE ADDRESS PROVIDED.